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Order Tracking
At Jenilo, we strive to make it easy for you to track the journey of your personalized baseball jersey.
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to check the latest status of your package right here or on the shipping provider's website.
Please provide your tracking number (not the order number):
If you have just received your shipping confirmation email, please allow up to 48 hours for the tracking information to be fully updated on the carrier's system.
Tracking FAQ
When will I get my order?
The total time you will receive your order includes processing time and shipping time.
Jenilo's order processing typically takes 1-7 business days.
Once the order has been dispatched, the estimated shipping time within the United States is approximately 7-12 business days.
Please note: The total estimated waiting time can range from 8 to 19 business days.
You can track the specific progress by entering your tracking number above or by visiting our Shipping Policy for more details.
Where can I find my order number?
Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, pleace contact us via [email protected].