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Privacy Policy
At Jenilo, we respect your privacy. This Privacy Policy transparently explains our practices for collecting, using, and protecting your information. Please review this policy carefully before shopping at Jenilo to ensure a smooth experience.
1. Collection of personal data
What we collect: IP address, date and time of the request, time zone difference to Greenwich Mean Time (GMT), name of the requested file, access status/HTTP status code, volume of data transferred, the page from which you came to visit us, your operating system and its interface, your browser type, language, and version of the browser software.
The data is technically necessary for us to display our website to you. It is also evaluated to make the website user-friendly and to ensure stability and security.
If you want to order something in our online store, it is necessary for the conclusion of the contract that you give us the personal data we need to process the order. The mandatory data required to process the contract is marked as such; all other data you provide is voluntary. You can either enter your data only once for the order or use your email address to set up a password-protected user account with us, in which your data can be stored for later purchases until you revoke your consent. You can deactivate or delete the data and the user account at any time via the account.
To prevent unauthorized access to your personal data by third parties, the order process is encrypted using TLS technology.
Payment is processed by PayPal, 2211 North First Street San Jose, California 95131 ("PayPal"). For information about data protection at PayPal, please refer to PayPal's privacy policy: https://www.paypal.com/us/webapps/mpp/ua/privacy-full.
We also pass on your order and address data to various common carriers, depending on your delivery choices, shipping rates, and your chosen delivery destination.
The legal bases for the processing of personal data as part of order processing are to perform under a contract and our legitimate interests. Due to commercial and tax regulations, we are obliged to store your order, address, and payment data for a period of ten years.
2. Communication with Jenilo
If you contact us via a contact form, letter, email, social media or telephone, we process the data provided by you for the purpose of processing your inquiry and for advertising purposes. We use the software of Zendesk, 989 Market St San Francisco, CA 94103, to coordinate and process emails, which means that Zendesk gains access to the data. We use the management software of Hootsuite Media, Inc, 5 East 8th Avenue, Vancouver, BC, Canada to coordinate and process inquiries via our social media channels Twitter, Facebook, and Instagram. The legal basis for the processing is our legitimate interests. If the aim of establishing contact is to conclude a contract, then an additional legal basis is to perform under a contract.
3. Cookie
Cookies are small blocks of data created by a web server when a user browses a website, and they are placed on the user's computer or other devices by the user's web browser. They allow the web server to store state information on the user-friendly and efficient. Our use of cookies includes session cookies, persistent cookies and third-party cookies.
Session cookies only exist in temporary memory while the user is Browse the website. They expire or are deleted when the user closes the web browser.
Persistent cookies expire on a specific date or after a specific period. the cookie's information is transmitted to the server every time the user visits the website that created the cookie, or every time the user views a resource belonging to that website from another website during the persistent cookie's lifespan as set by its creator.
Third-party cookies: When you visit our website, our partner companies also store third-party cookies on your device. These contain information about how our website is used and are collected anonymously.
You can delete cookies in your browser settings at any time or prevent them from being stored, although the latter may result in a restriction of the functionality of our website for you. In the relevant sections of this Privacy Policy, we explain which technologies that are comparable to cookies are used on our website and how you can object to the use of cookies and other technologies with individual third-party providers.
4. Processing of data for web analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC ("Google"). Google uses cookies, which enable an analysis of your use of our website. The information generated by the cookie about usage is usually transferred to a Google server and stored there. However, due to the activation of IP anonymization on our website, where applicable, your IP address will first be shortened by Google. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services relating to website and internet use.
The IP address transmitted by your browser in the context of Google Analytics will not be combined with other data held by Google.
You can prevent the storage of cookies by selecting the appropriate settings in your browser software; however, please note that if you do this you may not be able to use the full functionality of our website. You can also prevent the data generated by the cookie and relating to your use of the website (including your IP address) from being recorded and processed by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout/.
We use Google Analytics to analyze and regularly improve the use of our website. The statistics this yields allow us to improve our website and make it more interesting for you as a user. The legal bases for our use of Google Analytics are your consent and our legitimate interests.
Third-party provider information: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. See also the terms of use (https://www.google.com/analytics/terms/us.html) and privacy overview (https://support.google.com/analytics/answer/6004245 ) for Google Analytics as well as Google's privacy policy: https://policies.google.com/privacy.
5. Your rights
If you have given your consent to the processing of your data, you can revoke this consent with future effect at any time. This does not affect the lawfulness of processing carried out on the basis of the consent before you revoke your consent.
If we base the processing of your personal data on our legitimate interests, you are entitled to object to the processing. This is the case if the processing is not necessary in particular for the performance of a contract with you, which was described by us in each case with the description of the individual functions. When exercising such a right of objection, we ask that you explain the reasons why we should not process your personal data as carried out by us. In the event that your objection is justified, we will examine the situation and either stop or adjust the data processing or point out to you the compelling legitimate reasons on the basis of which we will continue processing.
However, you can of course object to the processing of your personal data for advertising or web analytics purposes at any time without giving reasons.
The personal data processed by us is generally erased or blocked as soon as the purpose of storage ceases to apply. Data may be stored for a longer period if this has been provided for by laws or other rules to which we as the controller are subject. The data will also be blocked or erased once a storage period prescribed by the aforementioned standards expires unless there is a need for further storage of the data for the conclusion or performance of a contract.
6. With whom we share your information
We do not share your personal information with others except as indicated below or when we inform you and give you an opportunity to opt out of having your personal information shared. We may share personal information with:
- Authorized service providers. We may share your personal information with our authorized service providers that perform certain services on our behalf. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purposes.
- Business partners. When you make purchases or engage in promotions offered through any of our websites or our services, we may share personal information with the businesses with which we partner to offer you those products, services, promotions, contests and/or sweepstakes. When you elect to engage in a particular merchant's offer or program, you authorize us to provide your email address and other information to that merchant.
- Legal demand. In response to a subpoena or similar investigative demand, a court order, or request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us..
- Corporate transaction. In connection with a substantial corporate transaction, such as the sale of our business, a divestiture, merger, consolidation, or asset sale, or in the unlikely event of bankruptcy.
Any third parties to whom we may disclose personal information may have their own privacy policies which describe how they use and disclose personal information. Those policies will govern use, handling and disclosure of your personal information once we have shared it with those third parties as described in this Privacy Policy. If you want to learn more about their privacy practices, we encourage you to visit the websites of those third parties.
We may share aggregated and non-personal information we collect under any of the above circumstances. We may also share it with third parties to develop and deliver targeted advertising on our websites and on websites of third parties. We may combine non-personal information we collect with additional non-personal information collected from other sources. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis.
7. Is My Information Secure?
We use reasonable measures to secure our website and any private information you submit to us against loss, tampering, unauthorized access, and other malicious acts. For example, we use SSL connections when possible to protect your data while it is in transit (for example login data and customer orders). However, no data transmission over the Internet is completely secure, so we cannot completely guarantee the security of any data. You use our services at your own risk, and are responsible for taking reasonable measures to secure your password, information, and account
8. Children's Online Privacy Protection
Jenilo is not intended or directed at individuals under the age of 13. We do not knowingly collect or keep any information of children under the age of 13. If we discover it, we will delete it as soon as possible.
9. Contact Us
If you have any questions regarding our Privacy Policy, please contact our customer support team for assistance:
Address: 6415 S Fort Apache Rd, Las Vegas, NV 89148
Email: [email protected]
Phone: (725) 720-0130
Support Hours: Mon - Fri (9:00 AM - 5:30 PM PST)